What is your return/exchange policy?
Products can be returned within 30 days of receiving item if unopened. Products that have been opened cannot be returned unless defective. Defective items or items damaged by courier during transit for delivery can only be exchanged for same item.
How do I obtain RMA number?
You should contact our representative to obtain RMA number by calling at 1(888)757-0010 Mon - Fri 6:00 am - 5:00 pm PST, Sat, 6:00 am -12:00 pm PST before shipping it back. There is no way to get it on the web site, items without an RMA are not accepted.